- Comes with wireless remote control, safe, hygienic, and comfortable to use
- More function, you can use as kegel ball or vibrator
- The vibrator has 10 vibration frequencies, provide a different exciting feeling
- Ultra-quiet design, more convenient to use
- The vibrator is waterproof, you can enjoy it in the shower, or anywhere you wish
- Note: Vibrator egg and the remote control need long press 3-5 seconds to turn on and shut down
- Color: Purple, Rose Red, Black
- Material: Silicone
- Egg Power: Built-in Battery, USB Rechargeable
- Remote Controller Power: 2 x 1.5V AAA Battery (Not Included)
- Size: As the picture
- First of all, turn on the vibrating egg and remote control both. Long press the power button to turn it on
- Then short press the button on the remote control to adjust the vibrating frequency
- We can also press the button on a vibrator to adjust the vibrating frequency, too.
- Your privacy is of the utmost importance to us. The default name on the package is "Silicone bottle"(any other requirements, please send us a message), and with our discreet packaging you can shop in confidence, the only person who knows what's inside the package is you!
- 1 x Vibrating Egg
- 1 x Remote Controller
- 1 x USB Cable
WANT SOME HELP? WE LOVE HEARING FROM YOU!
Before you send us an email though, check out our FAQ (Frequently Asked Questions) to see if we've already answered your most burning questions there.
The email address: [email protected]
Company name: Dongguan Huaruisi Network Technology Co., Ltd
Address: Room 103, No.25 XingSan Street, Beizha West, Humen Town, Dongguan city, Guangdong Province
If you do not get our reply email in your inbox, please check your “junk mail” folder or “spam” folder.
Return & Exchange Policy
Rosetoy-official wants you to be completely satisfied with your new item and offers a 14-day return or exchange policy on most items. But please note that sales and discounted items can only be exchanged and are not eligible for return.
Returns & Exchanges Process:
- Please contact us first, customer service email: [email protected]
- We will provide our return address.
- Please attach the order number, your email and return or exchange reasons on the return note, and ship it with your items together back to our warehouse.
- We will process refund or exchange in 1-7 workdays after we confirmed receiving your parcel.
PS: Please do not privately return the address on the package, contact us first before you return the parcel in case of unnecessary trouble.
Freight should be paid by your side and customs clearance should be included to avoid being stuck in customs.
Non-returnable & Non-refundable Products:
- Sales and discounted items
- Products that have been turned on or used
- Underwear or adult products that have been opened
- Receive items have been more than 14 days
- Items must be unused, undamaged, and returned in their original packaging;
- The return address is the address notified by customer service email:[email protected]
- Please attach your name, phone number, address, and a copy of the invoice/receipt.
- Unshipped orders: Please contact customer service to replace the products for you, customer service email: [email protected]
- Signed orders: the products must meet the returnable standards, please contact our customer service to get the return address.
Refund Processing Time:
- We will process the refund within 7 workdays after we receive returned package.
- Refund will be refunded to the card you paid. When you will receive the refund, that depends on your payment method. (Paypal takes 24 hours, credit cards take 7-15 business days to show a refund).
- The postage depends on the logistics company in your area.
- Freight, taxes, and insurance are not refundable.
- Rosetoy-official will not be responsible for any return or exchange costs.
If you have any questions or need more information about our return policy, please don't hesitate to get in touch with us. Our friendly and helpful team will be able to answer any questions you may have. We're here to help!
Customer Service Email: [email protected]